Privacy Policy

Your Privacy Matters to mugfolkery®

At mugfolkery®, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our ceramic mugs, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect certain information, including:

Personal Information

  • Name
  • Email address
  • Shipping address
  • Billing information
  • Phone number
  • Order details

Device Information

When you browse our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Website activity
  • Pages viewed

This information helps us improve our website experience and provide better service.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Personalize your shopping experience
  • Prevent fraudulent transactions
  • Communicate important updates

We only collect and use information necessary to provide our services.

Payment Information

Payment transactions are processed securely through trusted third-party payment providers.

mugfolkery® does not store your complete payment card information.

Your payment details are securely handled through encrypted payment systems to protect your financial information.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand website usage
  • Improve website performance
  • Provide relevant content and services

You can choose to disable cookies through your browser settings, but some website features may not function properly.

Sharing Your Information

We may share your information only when necessary to provide our services, including:

  • Payment processing providers
  • Shipping and delivery partners
  • Website service providers
  • Customer support services

We do not sell, rent, or trade your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

We use secure technologies and industry-standard practices to help protect your information.

However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your personal data
  • Requesting corrections
  • Requesting deletion of your information
  • Managing communication preferences

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services.

mugfolkery® is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take appropriate action.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

Email:
service@mugfolkery.com

Business Information

mugfolkery® is owned and operated by:

Dongguan Meiruotiancheng Technology Co., Ltd.

Registered Address:

Room 601, No.31 Shatou Xidalu, Chang'an Town, Dongguan City, Guangdong Province, China

Thank you for trusting mugfolkery®.

We are committed to protecting your privacy while bringing beautiful ceramic designs into your everyday moments.